AJC Classifieds - Frequently Asked Questions

What are the rates?
Please click on the appropriate link below to find rates:
Sell your stuff
Sell your car
Sell/Rent your home
What are the deadlines?
Please click on the appropriate link below to find deadlines:
Sell your stuff
Sell your car
Sell your home
Rent your home
How many spaces are there in a line of newspaper type?
There are approximately 22-25 characters per line. Characters are defined as spaces, punctuation and/or letters.
How do I place an ad?
Click here: Place an Ad Or call 404-577-5772, or fax 404-526-5904.
I lost/found a pet. What can I do?
Ads for lost or found pets are FREE. Restrictions apply. Please call 404-526-5766 to place your ad.
How do I renew my ad?
Please call 404-577-5772 to renew your print-only or print/online combo ad.
'Online Only' ads must be renewed online. Login here: My Ads
When will my ad start?
Your ad will be posted once it has been approved for publication. Approval typically occurs the same day you purchase your ad, provided you do so prior to 4 p.m. ET, Monday through Friday. Ads are not reviewed on weekends or holidays. Once approved, your ad goes live within 24 hours and an email confirming this will be sent to you. You will be able to choose your newspaper start date from a calendar of available start dates.
How do I place an ad in Mundo Hispanico?
Most ads placed in Mundo Hispanico can run as a package buy with AJC classified ads for only $2.50 per line; please contact a representative for details, 404-577-5772. Ads running in Mundo Hispanico only must be placed by phone. Please call 404-881-0441 to place your ad.
How much was I charged? Do I get a receipt?
All ads placed online create an automated confirmation. Please check the email address provided when establishing your account, for this confirmation sheet.
Is there an abbreviation table available?
Yes there is. Click here to view the table.
How can I find photos associated with a newspaper ad (ads that feature a camera icon)?
Go to http://www.ajcclassifieds.com/photo_ads and enter the code found next to the camera icon in the newspaper ad.
What is a Top/Feature Ad?
Top and/or Feature ads appear throughout ajcclassifieds.com as well as throughout ajc.com and accessAtlanta.com. Your ad will receive additional exposure to potential buyers.
I'm having trouble uploading my photos in IE.
There are times when you may have trouble uploading your photos with some older versions of IE. This shouldn't be a problem with version 7.0 of IE. Uploading photos also works fine when using the Firefox browser.
What pixel size should my photo image be for uploading?
The minimum pixel size would be 400x400, with the idea that the larger the photo, the better. Your picture size should not exceed 800x600 pixels or 72 DPI (diameters per inch). This is considered a medium size photo.
When can I upload my photos once I have placed my advertisement?
When you place your ad by phone, you will be emailed a link. Once you receive that email, you will be able to upload your photos. The links sent are a "one time use". Make sure all photos are uploaded at this time.
Will my photos show online immediately?
No. Once you upload your photos, they have to go through an approval phase that will usually take 4 to 24 hours, during normal business hours.
When uploading photos, may I use black & white, as well as color?
Yes.
Why isn't the page working properly?
There could be many reasons for this. Your browser version may be outdated (Please keep in mind that the site may not function properly within the AOL software). You may have pop up blockers enabled, which could hinder functioning. You may have firewalls set up, which may hinder functioning (especially if you're at work).Clear your cache (delete temporary internet files and "cookies", clear history and adjust your settings to medium). Before contacting Customer Care, please check with your ISP (Internet Service Provider), as one, or several of these may be causing the problem.
How do I change, edit, or cancel my ad?
You can edit your ad by clicking the MyAds link at the top of the page or by calling 404-526-5766. Restrictions apply.